HELP CENTER
TransitNow FAQ: Real-Time Transit App
Find answers about live bus tracking, accurate arrival times, bus route navigation, stop details, and on/off stop alerts.
TransitNow
Live commute assistant
See live bus locations with real-time ETAs.
Search destinations and plan transit routes across supported modes.
Get board and get-off reminders so you know when to move.
APP BASICS
Start with TransitNow
What is TransitNow built for?
TransitNow helps riders check real-time bus information, including live vehicle locations, arrival times, route navigation, and board or get-off alerts.
Which transit modes does TransitNow cover?
TransitNow is designed for bus services where reliable real-time data is available.
Where can I download TransitNow?
TransitNow is available on the App Store and Google Play. Use the download button to choose your store or scan a QR code.
LIVE ARRIVALS
Live arrivals and coverage
What real-time information does TransitNow show?
Where data is available, TransitNow shows live vehicle locations, accurate arrival times, instant ETAs, routes, stops, and station details.
How accurate are arrival estimates?
ETAs refresh frequently and adjust using live vehicle positions and available service data.
Which cities are supported?
TransitNow lists coverage by country and city, including China, Singapore, Malaysia, and Australia. City availability can vary by route and local data source.
ROUTES AND ALERTS
Routes, stops, and reminders
How does route planning work?
Smart Route Navigation helps you search destinations and plan supported bus routes.
What are board and get-off alerts?
Board alerts help you know when to get on, while get-off reminders notify you before your destination stop.
Can I explore stop and station details?
Yes. You can view routes at a stop, check live arrivals where data is available, and review station details where supported.
SUPPORT
Data and support
Why might data be missing or delayed?
Some arrivals depend on operator feeds, vehicle GPS availability, and network conditions. Missing source data can affect what the app can show.
Do live arrivals and alerts need a connection?
Yes. Live vehicle locations, arrival times, route navigation, maps, and alerts need a network connection and available transit data.
Where can I find terms, privacy, or support?
Terms and privacy links are in the footer. For support, email transitnow_ops@metalight.ai with your city, route, stop, and issue details.
Ready to test the commute flow?
Download TransitNow and try live arrivals, route navigation, stop lookup, and on/off stop alerts on your next ride.